Search
Navigation
Join our mailing list!
(Your shopping cart is empty)
Home
>
Diane Publishing Books
>
One to One Manager: Real-World Lessons in Customer Relationship Management
Our Price:
$
22.00
Year:
1999
Pages:
268
Binding
Hardcover
ISBN
385494084
Product Code:
756772451
Description
Don Peppers (au); Martha Rogers (au). Learn from the pioneers of customer relationship management. This book introduces readers to the groundbreakers, the pathfinders, & the explorers of a vast & rapidly expanding new universe of customer-focused business strategies. This book goes behind the scenes to report on the challenges & solutions discovered by managers leading 1 to 1 efforts at org’s. such as Xerox, GE, Oracle, First Union, Hewlett-Packard, USAA, Levi Strauss, & British Airways. Filled with in-depth interviews with executives on the front lines of the 1 to 1 revolution, & based on more than two dozen case histories from companies around the world, The One to One Manager examines the actual day-to-day issues involved in setting up & running 1 to 1 initiatives.
Related Products...
U.F.O.s: The Sighting of Alien People & Spacecraft From the Earliest Centuries to the Present Day
Our Price:
$25.00
Add
Dreadful Delicacies
Our Price:
$16.00
Add
Baby Bonding: Giving Your Child a Secure Start to Life
Our Price:
$25.00
Add
Peter Pan: The Original Tale of Neverland
(2000)
Sale Price: $13.00
Add
For Your Own Good: The Roots of Violence in Child-Rearing
Our Price:
$15.00
Add
Share your knowledge of this product with other customers...
Be the first to write a review
Diane Publishing Co
PO Box 617
Darby, PA 19023-0617
1-800-782-3833
About Us
Become an Affiliate
Privacy Policy
Send Us Feedback
Company Info
|
Advertising
|
Product Index
|
Category Index
|
Help
|
Terms of Use
Copyright � 2004 Diane Publishing Company. All Rights Reserved.
Built with
Volusion