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Diane Publishing Books
U.S. Postal Service: Actions Needed to Make Delivery Performance Information More Complete, Useful, and Transparent
Lori Rectanus (au)
The U.S. Postal Service (USPS) is in the difficult position of balancing cost-cutting actions to address its poor financial situation with efforts to provide prompt, affordable, and reliable mail service. With insufficient revenues to cover its expenses and financial obligations, USPS continues to be in a serious financial crisis. GAO previously reported that complete, useful, and transparent delivery performance information is essential for USPS and stakeholders to understand USPSäó»s success in achieving this balance. This report assessed (1) USPSäó»s measurement of mail delivery performance and related oversight by the Postal Regulatory Commission (PRC); and (2) USPSäó»s and PRCäó»s reporting of this information. Tables and figures. This is a print on demand report.
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