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Diane Publishing Books
Veterans Health Administation (VHA) Final Report: Review of Patient Wait Times, Scheduling Practices, and Alleged Patient Deaths at the Phoenix Health Care System
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Richard J. Griffin (ed)
The Dept. of Veterans Affairs (VA) Office of Inspector Gen. (OIG) reviewed allegations at the Phoenix VA Health Care System (PVAHCS) that included gross mismanagement of VA resources, criminal misconduct by VA senior hospital leadership, systemic patient safety issues, and possible wrongful deaths. This review was initiated in response to allegations first reported to the VA OIG Hotline and was expanded due to congressional inquiries. A preliminary report was published in May 2014. This report updates the information provided there. It describes patient experiences that revealed that access barriers adversely affected the quality of primary and specialty care at the PVAHCS. While the case reviews in this report document poor quality of care, it is not conclusive that the absence of timely quality care caused the deaths of these veterans. Figures and tables. This is a print on demand report.
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