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Critical Infrastructure Protection: More Comprehensive Planning Would Enhance the Cybersecurity of Public Safety Entitiesäó» Emerging Technology
Gregory C. Wilshusen (au)
Individuals can contact fire, medical, and police first responders in an emergency by dialing 911. To provide effective emergency services, public safety entities such as 911 call centers use technology including databases that identifies phone number and location data of callers. Because these critical systems are becoming more interconnected, they are also increasingly susceptible to cyber-based threats that accompany the use of Internet-based services. This, in turn, could impact the availability of 911 services. This report reviewed federal coordination with state and local governments regarding cybersecurity at public safety entities. It determined the extent to which federal agencies coordinated with state and local governments regarding cybersecurity efforts at emergency operations centers, public safety answering points, and first responder organizations involved in handling 911 emergency calls. Tables and figure. This is a print on demand report.
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