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Diane Publishing Books
U.S. Postal Service: Challenges Related to Restructuring the Postal Serviceäó»s Retail Network
Lorelei St. James (au)
Since 2006, the U.S. Postal Service (USPS) has accumulated losses of $25 billion and projects a $14.1 billion net loss for FY 2012. In Sept. 2011, the Postmaster General testified that USPS needed to reduce its annual costs by $20 billion, or 27% of its projected expenses. One effort to reduce costs includes restructuring, or optimizing, the size of USPSäó»s retail network and workforce. The network includes approx. 32,000 USPS-operated facilities, such as traditional post offices, as well as alternative non-USPS-operated locations that sell its products and services. To optimize this network, USPS plans to evaluate and locate its retail facilities to maximize revenue and minimize costs while still providing access to services. This report discusses (1) key actions USPS has taken over the past 5 years to restructure its retail network, (2) concerns raised by stakeholders, and (3) the challenges USPS faces in changing its retail network. Tables and figures. This is a print on demand report.
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