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Diane Publishing Books
Military Recruiting: DoD Could Improve its Recruiter Selection & Incentive Systems
Carol R. Schuster (ed). Reviews the recruiter incentive systems that the military services use to optimize the performance of military recruiters & ensure that only fully qualified applicants are enlisted. Reviews the services’ recruiting processes to: (1) screen, select, & train recruiters; (2) screen, select, & prepare recruits for basic training; & (3) measure & reward recruiter performance. Identifies practices in each service that enhance recruiter performance & retention of recruits & could be expanded to other services.
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Customer Service Operations: The Complete Guide
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