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Criteria for Performance Excellence: Baldrige National Quality Award (1997)
Criteria for Performance Excellence: Baldrige National Quality Award (1997)
Our Price: $20.00
Year: 1997
Pages: 80
Binding Paperback

Product Code: 0788174541

Michael Kantor (ed). Contains: the Award Criteria for the Malcolm Baldrige National Quality Award, a glossary of key terms used in the Criteria, a description of the Criteria, scoring guidelines, & important information on preparing the Business Overview (setting a focus on the critical elements of the applicant’s business). Also includes profiles of all previous winners and winners contact information.”One of the nation’s most popular organizational improvement publications.” “The single most influential document in the modern history of American business.”

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