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Diane Publishing Books
U.S. Postal Service: New Focus on Improving Service Quality & Customer Satisfaction
Barry Leonard (ed.). Determines to what extent the U.S. Postal Service distributes customer satisfaction data for use internally & by Congress; whether the Service can improve the distribution of that data; what steps it is taking to use customer satisfaction & other performance data to improve customer satisfaction by improving customer service; & what additional steps it could take to improve customer satisfaction. 23 charts, tables & graphs.
Dress Codes: Meanings & Messages in American Culture
Carnavalia!: African-Brazilian Folklore and Crafts
Sale Price: $10.00
Family Herbal Cookbook: A Guide to the Ancient Chinese Philosophy of Food & Health
Years of Renewal
Sale Price: $12.00
Your Mental Health: A Layman's Guide to the Psychiatrist's Bible
Sale Price: $14.00
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