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Household Goods Moving Industry: Progress has Been Made in Enforcement, but Increased Focus on Consumer Protection is Needed
Household Goods Moving Industry: Progress has Been

Our Price: $25.00
By Susan A. Fleming (au)
Year: 2009
Pages: 70
Binding Paperback

Product Code: 1437926290

Each year, the Federal Motor Carrier Safety Admin. (FMCSA) receives about 3,000 consumer complaints regarding interstate moving companies: some involve egregious offenses, such as holding goods hostage. Over the years, Congress has raised concerns about the adequacy of FMCSA's oversight of the industry. This report reviewed the: (1) extent to which states have used authority in the Safe, Accountable, Flexible, Efficient Transportation Equity Act to take federal enforcement action against interstate movers and challenges in using that authority; (2) extent and timeliness of FMCSA's progress in its consumer protection efforts; and (3) advantages and disadvantages of options for enhancing consumer protection in the industry. Illus.

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