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Diane Publishing Books
Complete Book of Business Success
Byrd Baggett (au). Mastering leadership, sales excellence, & customer service will go a long way towards making sure a business is successful. This book presents easy-to-put-into-practice guidelines. Author Byrd Baggett was a salesman for 18 years. Years of watching & interacting with successful people instilled within him a sense of what it takes to lead others to develop a successful customer-oriented leadership style. The second section of this book contains what he has learned from the top performers in many fields. They have achieved success by keeping it simple & by developing positive habits. Satisfied customers are repeat customers. And so the third section of this book contains 236 ideas to make your customers feel like a million dollars.
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