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Diane Publishing Books
Why Is Everyone So Cranky?: The Ten Trends That Are Making Us Angry & How We Can Find Peace of Mind Instead
C. Leslie Charles (au). Road rage, hate mail, death threats, workplace violence, teen crime, angry customers, mean-spirited managers, resentful employees -- it’s America’s anger epidemic. This book looks at anger & its causes & touches on the 10 areas most responsible for societal conflict & uncontrolled rage. Filled with positive suggestions for enhancing attitude, lifestyle, & everyday habits, the book will help you ward off the negative effects of a “hurry/worry culture”& rev up your “emotional immune system.” It can help reduce your frustration or stress through the application of doable, practical tools, a wealth of anti-cranky strategies, & checklists & questions designed to keep you out of the Cranky Zone. Also offers encouraging life-improvement strategies.
Competing for Employees: Proven Marketing Strategies for Hiring & Keeping Exceptional People
Behavior & Learning of Animal Babies
Yukon Alone: The World’s Toughest Adventure Race
Comes the Millennium
Customer Service Operations: The Complete Guide
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