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Cloud Computing: Agencies Need to Incorporate Key Practices to Ensure Effective Performance
Cloud Computing: Agencies Need to Incorporate Key Practices to Ensure Effective Performance
 
Our Price: $20.00
By David A. Powner (au)
Year: 2016
Pages: 46
Binding Paperback
ISBN 978-1-4578-7301-0

Product Code: 145787301X

Description
 
Federal and private sector guidance highlights the importance of federal agencies using a service level agreement (SLA) in a contract when acquiring IT services through a cloud computing provider. Cloud computing is a means for delivering computing services via IT networks. When executed effectively, cloud-based services can allow agencies to pay for only the IT services used, thus paying less for more services. An important element of acquiring cloud services is a service level agreement that specifies, among other things, what services a cloud provider is to perform and at what level. The objectives of this report were to (1) identify key practices in cloud computing SLAs; and (2) determine the extent to which federal agencies have incorporated such practices into their SLAs. Includes recommendations. Tables and figures. This is a print on demand report.

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