Oversight Weaknesses Limit DOTäó»s Ability to Ensure Passenger Protections During Long, On-Board Flight Delays

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Our Price: $20.00

By Matthew Hampton (ed)
Year: 2014
Pages: 26
Binding Paperback
ISBN 978-1-4578-6661-6

Product Code: 1457866617

Description

Airline passenger experienced over 2 million flight delays per year in 2012 and 2013. Only a few are classified as long, onboard delays -- that is, delays exceeding 3 hours when passengers are on the aircraft. However, such delays cause passengers undue discomfort and inconvenience. The U.S. Dept. of Transportation (DOT) issued regulations requiring airlines to establish contingency plans that provide for passenger comfort during long-on-board flight delays (LOBFD). This report assessed DOTäó»s oversight of airportsäó» and airlinesäó» compliance with contingency plans and other LOBFD requirements. It also identifies weaknesses in DOTäó»s investigation process. Includes recommendations. Figures. This is a print on demand report.

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