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Diane Publishing Books
U.S. Customs and Border Protectionäó»s Workload Staffing Model
Anne L. Richards (ed)
U.S. Customs and Border Protection (CBP), within the Department of Homeland Security (DHS), is responsible for security at and between ports of entry along the Nationäó»s sea, air, and land borders. Congress directed CBP to report on its allocation for field operations and update the ports of entry staffing model. To improve operations, CBP developed a three-pronged Resource Optimization Strategy. The second prong of the strategy is the Workload Staffing Model, which CBP uses to identify staffing needs for its Office of Field Operationsäó» CBP Officers at ports of entry. This is the report of an audit conducted to determine the reliability of the Workload Staffing Model in establishing the number of CBP Officers needed to fulfill mission requirements. Figures. This is a print on demand report.
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