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Healthcare.gov: Ineffective Planning and Oversight Practices Underscore the Need for Improved Contract Management
Healthcare.gov: Ineffective Planning and Oversight Practices Underscore the Need for Improved Contract Management
 
Our Price: $25.00
By William W. Woods (au)
Year: 2014
Pages: 66
Binding Paperback
ISBN 978-1-4578-5667-9

Product Code: 1457856670

Description
 
In March 2010, the Patient Protection and Affordable Care Act required the establishment of health insurance marketplaces by Jan. 1, 2014. Marketplaces permit individuals to compare and select insurance plans offered by private insurers. For states that elected not to establish a marketplace, the Centers for Medicare & Medicaid Services (CMS) was responsible for developing a federal marketplace. In Sept. 2011, CMS contracted for the development of the FFM, which is accessed through Healthcare.gov. When initial enrollment began on Oct. 1, 2013, many users encountered challenges accessing and using the website. This report examined various issues surrounding the launch of the Healthcare.gov website. It assesses, for selected contracts, (1) CMS acquisition planning activities; (2) CMS oversight of cost, schedule, and system capability changes; and (3) CMS actions to address contractor performance. Figures. This is a print on demand report.

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