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Diane Publishing Books
Veterans Health Administation (VHA) Interim Report: Review of Patient Wait Times, Scheduling Practices, and Alleged Patient Deaths at the Phoenix Health Care System
Richard J. Griffin (ed)
This report provides an overview of the Dept. of Veterans Affairsäó» (VA) ongoing review at the Phoenix Health Care System (HCS), identifies the allegations that VA has substantiated to date, and provides recommendations that VA should implement immediately. Allegations include gross mismanagement of VA resources and criminal misconduct by VA senior hospital leadership, creating systemic patient safety issues and possible wrongful deaths.This work, while not complete, has substantiated that significant delays in access to care negatively impacted the quality of care at this medical facility. These issues are not new. Since 2005, the VA Office of Inspector General (OIG) has issued 18 reports that identified, at both the national and local levels, deficiencies in scheduling resulting in lengthy waiting times and the negative impact on patient care. VA initiated this review in response to allegations first reported to the OIG Hotline and expanded it at the request of the VA Secretary and the Chairman of the House Veteransäó» Affairs Comm. (HVAC) following an HVAC hearing on April 9, 2014. Figures. This is a print on demand report.
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