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Diane Publishing Books
Information Technology: IRS Needs to Improve the Reliability and Transparency of Reported Investment Information
David A. Powner (au)
The Internal Revenue Service (IRS) relies extensively on information technology (IT) systems to annually collect more than $2 trillion in taxes, distribute more than $300 billion in refunds, and carry out its mission of providing service to America's taxpayers in meeting their tax obligations. For FY 2014, the agency's budget request is $2.6 billion for IT. Given the size and significance of IRS's IT investments, and the challenges inherent in successfully delivering these complex IT systems, it is important that Congress be provided reliable cost, schedule, and scope information to assist with its oversight responsibilities. The objectives of this report were to (1) summarize the reported cost and schedule performance for IRS's major IT investments and assess the reporting of the performance information for selected investments; (2) evaluate the reliability of reported cost and schedule variances; and (3) determine IRS's progress in implementing a quantitative measure of functionality delivered for projects. Tables and figures. This is a print on demand report.
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