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Diane Publishing Books
Case Processing Delays and Tax Account Errors Increased Hardship for Victims of Identity Theft
Michael E. McKenney (ed)
The Fed. Trade Comm. (FTC) reported that identity theft was the number one complaint in Calendar Year 2012, and government documents and benefits fraud was the most common form of reported identity theft. The Internal Revenue Service (IRS) reported that this crime affected 1.2 million taxpayers in Calendar Year 2012, and an additional 1.6 million were affected in Calendar Year 2013 as of June 29, 2013. Case processing delays and tax account errors increased hardship for victims of identity theft. This audit examined whether the IRS improved its assistance to victims of identity theft. It found that the IRS correctly determined the rightful owner of the Social Security Number in all cases. However, taxpayers continued to face delays, with some cases having significant inactivity during case processing. In addition, tax accounts were not always correctly resolved before the cases were closed. Includes recommendations. Tables and figures. This is a print on demand report.
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