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Diane Publishing Books
VA Health Care: Additional Guidance, Training, and Oversight Needed to Improve Clinical Contract Monitoring
Randall B. Williamson (au)
The Department of Veterans Affairs (VA) must frequently contract with non-VA health care providers so that clinical providers are available to meet veteransńˇ╗ health care needs. While recent studies have disclosed problems with VAńˇ╗s development of contracts for clinical services, there has been little scrutiny of how VA monitors and evaluates the care contract providers give to veterans. This report reviewed VAńˇ╗s efforts to monitor clinical contractors working in VA facilities. It examines the extent to which VA establishes complete performance requirements for contract providers, challenges VA staff encounter in monitoring contract providersńˇ╗ performance, and the extent to which VA oversees VA Medical Center (VAMC) staff responsible for monitoring contract providers. Tables and figures. This is a print on demand report.
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