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Diane Publishing Books
Information Technology: Consistently Applying Best Practices Could Help IRS Improve the Reliability of Reported Cost and Schedule Information
David A. Powner (au)
The Internal Revenue Service (IRS) relies extensively on information technology (IT) systems to annually collect more than $2 trillion in taxes, distribute more than $300 billion in refunds, and carry out its mission of providing service to Americańˇ╗s taxpayers in meeting their tax obligations. In FY 2012, the agency spent about $2.5 billion for IT. Given the size and significance of IRSńˇ╗s IT investments, and the challenges inherent in successfully delivering these complex IT systems, the objectives of this report, among other things, were to (1) summarize the reported cost and schedule performance for IRSńˇ╗s major IT investments; and (2) for selected investments, determine the reliability of reported cost and schedule variances. Tables and figures. This is a print on demand report.
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