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Diane Publishing Books
2012 Tax Filing: IRS Faces Challenges Providing Service to Taxpayers and Could Collct Balances Due More Effectively
James R. White (au)
The tax filing season is an enormous undertaking during which the Internal Revenue Service (IRS) processes millions of tax returns, issues billions of dollars in refunds and provides service to millions of taxpayers over the phone, online, and face-to-face. It also identifies taxpayers who owe additional taxes and begins the process of collecting their balance due. This report reviewed IRSäó»s performance during the 2012 filing season. Among other things, it (1) assesses IRSäó»s performance in processing returns, issuing refunds, and providing service to taxpayers over the phone, online, and in-person; and (2) describes what is known about taxpayers who filed returns with a balance due for tax year 2010 and assesses IRSäó»s efforts to ensure timely payment. Tables and figures. This is a print on demand report.
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