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Diane Publishing Books
Department of Homeland Security: Taking Further Action to Better Determine Causes of Morale Problems Would Assist in Targeting Action Plans
David C. Maurer (au)
The Dept. of Homeland Security (DHS) is the third largest cabinet-level department in the federal government, employing more than 200,000 staff in a broad range of jobs. Since it began operations in 2003, DHS employees have reported having low job satisfaction. DHS employee concerns about job satisfaction are one example of the challenges the department faces implementing its missions. GAO has designated the implementation and transformation of DHS as a high risk area, including its management of human capital, because it represents an enormous and complex undertaking that will require time to achieve in an effective and efficient manner. This report examined (1) how DHSäó»s employee morale compares with that of other federal employees; and (2) the extent to which DHS and selected components have determined the root causes of employee morale, and developed action plans to improve morale. Tables and figures. This is a print on demand report.
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