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Foreclosure Review: Opportunities Exist to Further Enhance Borrower Outreach Efforts
Foreclosure Review: Opportunities Exist to Further Enhance Borrower Outreach Efforts
 
Our Price: $25.00
By Lawrance L. Evans, Jr. (au)
Year: 2012
Pages: 72
Binding Paperback
ISBN 978-1-4578-3527-8

Product Code: 1457835274

Description
 
In April 2011 consent orders, the Office of the Comptroller of the Currency (OCC), Federal Reserve, and the Office of Thrift Supervision directed 14 mortgage servicers to engage third-party consultants to review 2009 and 2010 foreclosure actions for cases of financial injury and provide borrowers remediation. To complement these reviews, the regulators also required servicers to establish an outreach process for borrowers to request a review of their case. This report examines (1) the extent to which the development of the outreach approach and content of the communications materials and website reflected best practices; and (2) the extent to which the planning and evaluation of the outreach and advertising approach considered the characteristics of the target audience. Tables and figures. This is a print on demand report.

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