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Diane Publishing Books
Investigating the Impact of the Year 2000 Problem: The U.S. Senate Special Committee on the Year 2000 Technology Problem
Robert Bennett & Christopher J. Dodd (ed). Many rumors of massive Y2K test failures turn out to be gross misstatements, but the Y2K problem is very real & risk mgmt. efforts must be increased to avert serious disruptions. However, Y2K awareness is growing, & public & private institutions have doubled their efforts to find, evaluate, & address Y2K risk exposure. The biggest Y2K impact may occur internationally, as worldwide preparations generally lag behind those in the U.S. Chapters: utilities; healthcare; telecomm.; transportation; financial services; general government; general business; litigation; international preparedness; & legislative activities.
Competing for Employees: Proven Marketing Strategies for Hiring & Keeping Exceptional People
Customer Service Operations: The Complete Guide
Sagas of Icelanders: A Selection
Comes the Millennium
Woman’s Guide to Making Therapy Work
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