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Diane Publishing Books
Consumer Survey Information in a Reforming Health Care System
James R. Knickman & Clifton R. Gaus (ed). Presents a conference summary & presentations including: info. for consumers to select plans & providers, a report on what American & Canadian consumers are saying, conducting plan-based surveys, obtaining national consumer info. to assess health care reform, surveying special populations, planning for the data collector, using survey results, presenting info. to consumers, consumer survey responsibility, population-based surveys of access & consumer satisfaction, using health care quality info., & collecting consumer info. from groups with special needs. Charts & tables. Conference held Sep. 1994.
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