Join our mailing list!
(Your shopping cart is empty)
Diane Publishing Books
Customer Service Operations: The Complete Guide
Warren Blanding (au). Distills a wealth of practical information into concise, step-by-step explanations that cover virtually every situation you are likely to face. You’ll discover eye-opening solutions to the real-life problems you encounter as a customer service manager. A hands-on encyclopedic reference crammed with proven methods, action plans, & advice about how to avoid dangerous pitfalls & how to position yourself for success. Filled with real-world examples you can easily adapt. You’ll find model mission statements, formulas for setting quality standards, & new ways to keep focused on customer needs. Illustrated.
Whiz Kid of Wall Street’s Investment Guide: How I Returned 34% on My Portfolio, & You Can,Too
Skin Deep: Black Women & White Women Write About Race
Just Horses: Living with Horses in America
Competing for Employees: Proven Marketing Strategies for Hiring & Keeping Exceptional People
Guide to Homoeopathy
Share your knowledge of this product with other customers...
Be the first to write a review
Diane Publishing Co
PO Box 617
Darby, PA 19023-0617
Become an Affiliate
Send Us Feedback
Copyright ï¿½ 2004 Diane Publishing Company. All Rights Reserved.