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Diane Publishing Books
Consumer Information in a Changing Health Care System: A Reprint of “Health Care Financing Review”
Linda F. Wolf, Michael McMullan, & Judith A. Sangl. Describes several trends promoting more active consumer participation in health decisions & how consumer info. facilitates that role. Major issues in developing consumer info. are presented, stressing how orientation to consumer needs & use of social marketing techniques can yield improvement. Discusses different aspects of info. for choice of health plan, ranging form consumer perspectives on their info. needs & their comprehension of quality indicators, to methods used for providing such info., such as direct counseling & comparative health plan performance data. Charts, tables & graphs.
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