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Diane Publishing Books
U.S. Postal Service: New Focus on Improving Service Quality & Customer Satisfaction
Barry Leonard (ed.). Determines to what extent the U.S. Postal Service distributes customer satisfaction data for use internally & by Congress; whether the Service can improve the distribution of that data; what steps it is taking to use customer satisfaction & other performance data to improve customer satisfaction by improving customer service; & what additional steps it could take to improve customer satisfaction. 23 charts, tables & graphs.
Behavior & Learning of Animal Babies
Asia Rising: Why America Will Prosper as Asiaís Economies Boom
Gershwin in His Time: A Biographical Scrapbook, 1919-1937
Itís Never Too Late to Get Rich: Secrets of Building a Nest Egg at Any Age
Calendars & Constellations of the Ancient World
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