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  Home > Diane Publishing Books >

Putting Customers First: Standards for Serving the American People. Report of the National Performance Review
Putting Customers First: Standards for Serving the American People. Report of the National Performance Review
 
Our Price: $30.00
Year: 1994
Pages: 160
Binding Paperback


Product Code: 078812174X

Description
 
Pres. Bill Clinton & V.P. Al Gore. The U.S. Government’s first comprehensive set of published customer service standards. Represents more than 1,500 customer service standards for Federal customers: beneficiaries, business, the general public, law enforcement, natural resource management, the research & academic community, states & localities, tourists, veterans, & federal employees. Represents commitments from more than 100 federal agencies.

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