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Diane Publishing Books
Total Quality Management in Higher Education
James B. Rieley. To utilize Total Quality Management as a tool for improving effectiveness, the culture of the college must foster a belief in change & a focus on the customer. Colleges must change to meet the the needs of the students. Failing to focus on customers can put a college out of business.
Who’s in Control? Polar Politics & the Sensible Center
Guide to Metal Toys
Customer Service Operations: The Complete Guide
Embracing Defeat: Japan in the Wake of World War II
Sale Price: $15.00
Small Sects in America (rev. ed.)
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