Management Reforms: Examples of Public & Private Innovations to Improve Service Delivery

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Our Price: $30.00

Year: 1994
Pages: 53
Binding Paperback

Product Code: 07881 40892

Description

Francis P. Clark, Robert C. Sorgen & Charles C. Conway. Discusses the extent & type of managerial initiatives in the public & private sectors that have improved efficiency & reduced operating costs in the delivery of programs & services. Four types were identified: cultural changes, which involve altering underlying assumptions, values & attitudes; mission changes which involves identifying & planning core activities & responsibilities; structural changes to ensure that authority & responsibilities are arranged in the most efficient manner; & process changes in how products & services are produced & delivered.

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