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Diane Publishing Books
Management Reforms: Examples of Public & Private Innovations to Improve Service Delivery
Francis P. Clark, Robert C. Sorgen & Charles C. Conway. Discusses the extent & type of managerial initiatives in the public & private sectors that have improved efficiency & reduced operating costs in the delivery of programs & services. Four types were identified: cultural changes, which involve altering underlying assumptions, values & attitudes; mission changes which involves identifying & planning core activities & responsibilities; structural changes to ensure that authority & responsibilities are arranged in the most efficient manner; & process changes in how products & services are produced & delivered.
Essential Tibetan Buddhism
Between Friends: Writing Women Celebrate Friendship
Office Computing Bible: Using Personal Computers at Work
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