Join our mailing list!
(Your shopping cart is empty)
Diane Publishing Books
Customer Comes Second: Put Your People First & Watch ‘Em Kick Butt (10th ann. rev. ed.)
Hal F. Rosenbluth (au); Diane McFerrin Peters (au). Tom Peters says, “Hal Rosenbluth’s story is one of the great unsung business success sagas”. The secret of his success & that of his company, Rosenbluth International (RI), is simple: He concentrates on his employees first & his customers second. This formula has transformed his company from a small family business into a global industry leader. In this classic on counterintuitive management practice, the entrepreneurial genius & visionary leader of RI shows you how to use exceptional service to win in any industry, by ensuring that your employees -- your company’s greatest asset -- win you the best customers & propel your business to the greatest heights of success. Find out how Rosenbluth’s winning ideas can transform you & your co.
Where the Domino Fell: America & Vietnam, 1945 to 1990
Yukon Alone: The World’s Toughest Adventure Race
Illustrated Jewish Bible for Children
Fourth Book of Sexual Questions & Answers
Sagas of Icelanders: A Selection
Share your knowledge of this product with other customers...
Be the first to write a review
Diane Publishing Co
PO Box 617
Darby, PA 19023-0617
Become an Affiliate
Send Us Feedback
Copyright ï¿½ 2004 Diane Publishing Company. All Rights Reserved.