Join our mailing list!
(Your shopping cart is empty)
Diane Publishing Books
Criteria for Performance Excellence: Baldrige National Quality Program (2004)
Harry S. Hertz (ed). The Baldrige Criteria have been used by thousands of U.S. organizations to stay abreast of ever-increasing competition & to improve performance. You can use the Criteria to assess performance on a wide range of key business indicators: customer, product & service, financial, human resource, & operational. The Criteria can help you align resources; improve communication, productivity, & effectiveness; & achieve strategic goals. Chapters: core values, concepts, & framework; key characteristics; glossary of key terms; category & item descriptions; scoring system & guidelines; Criteria Response Guidelines; applying for the Award; & summary of business eligibility categories & restrictions. Illustrated.
Embracing Defeat: Japan in the Wake of World War II
Sale Price: $15.00
Creole Flavors: Recipes for Marinades, Rubs, Sauces, & Spices
In the Combat Zone: Special Forces Since 1945
Trading Spaces: Behind the Scenes
Share your knowledge of this product with other customers...
Be the first to write a review
Diane Publishing Co
PO Box 617
Darby, PA 19023-0617
Become an Affiliate
Send Us Feedback
Copyright ï¿½ 2004 Diane Publishing Company. All Rights Reserved.