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Diane Publishing Books
Embracing the Future: Making the Tough Choices to Preserve Universal Mail Service: Report of the Presidentís Commission on the U.S. Postal Service
James A. Johnson & Harry J. Pearce (ed). Much has changed since the nation last revisited its mail system in 1970, most notably the rise of the Internet as a faster & more affordable communications alternative. Chapters: Adapting to a New World: Universal Mail Service at Risk; Delivering the Mail: The Constant Mission of an Evolving Institution; Building a World-Class Business: Best Execution, Corporate Leadership at the Postal Service; Protecting the Public Interest: Enhanced Accountability & Public-Policy Oversight; Pushing the Envelope: Designing a Smaller, Stronger, New Postal Network; Aligning People with Progress: Building a 21st Century Postal Service Workforce; & Creating the Digital Postal Network: Linking Customers, Carriers, & Correspondence to the Future of the Mail.
Competing for Employees: Proven Marketing Strategies for Hiring & Keeping Exceptional People
Customer Service Operations: The Complete Guide
Sagas of Icelanders: A Selection
Comes the Millennium
Womanís Guide to Making Therapy Work
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