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  Home > Diane Publishing Books >

Health Care Criteria for Performance Excellence: Baldrige National Quality Program
Health Care Criteria for Performance Excellence: Baldrige National Quality Program
 
Our Price: $25.00
Year: 2002
Pages: 61
Binding Paperback

Product Code: 075671950X

Description
 
Harry S. Hertz (ed). For the past 4 years, health care org. have used these Criteria to help them address challenges such as focusing on core competencies, introducing new technologies, reducing costs, communicating & sharing information electronically, establishing new alliances with health care providers, or just maintaining market advantage. Whether your org. is small or large, or has one facility or multiple sites across the country, the Criteria provides a valuable framework that can help you plan in an uncertain environment. Use the Criteria to assess performance on a wide range of key indicators: health care outcomes; patient satisfaction; & operational, staff, & financial indicators. Illus.

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