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Diane Publishing Books
Human Capital: The Role of Ombudsmen in Dispute Resolution
Carlotta C. Joyner. Fed. agencies must deal with complaints from their employees, particularly complaints of alleged employ. discrim. Because of the role that ombudsmen (OB) can play in an agency’s mgmt. of its human capital, this report provides an up-to-date perspective on the role of OB in resolving workplace issues. It discusses: the number of OB offices at Fed. agencies & the kinds of issues they address; the ways in which Fed. OB are provided with guidance & means for sharing “best practices” & “lessons learned”; & the operating characteristics, & how OB offices conform to professional standards of practice, particularly with regard to the core prin. of independence, neutrality, & confidentiality.
Where the Domino Fell: America & Vietnam, 1945 to 1990
Sagas of Icelanders: A Selection
In the Combat Zone: Special Forces Since 1945
Fourth Book of Sexual Questions & Answers
Rudy!: An Investigative Biography of Rudy Giuliani
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