Consumer Protection: Federal Actions are Needed to Improve Oversight of the Household Goods Moving Industry

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Our Price: $20.00

Year: 2001
Pages: 38
Binding Paperback

Product Code: 0756715008

Description

Phyllis F. Scheinberg. This report discusses: (1) the nature & extent of consumer complaints about household goods carriers since 1996, (2) the roles of consumers in preventing & resolving disputes, & of government agencies in providing consumer protection, (3) The Department of Transportation’s oversight & enforcement activities with respect to this industry, & (4) issues associated with an expanded state role in this area. Focuses on commercial moves of individual households & does not discuss interstate moves arranged by governments or corporations for their employees. Charts & tables.

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