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  Home > Diane Publishing Books >

Airline Customer Service Commitment -- Interim Report
Airline Customer Service Commitment -- Interim Report
Our Price: $25.00
Year: 2000
Pages: 50
Binding Paperback

Product Code: 0756706904

Kenneth M. Mead (ed). Report to Congress by the U.S. Dept. of Transportation, as required by The Wendell H. Ford Aviation Investment & Reform Act for the 21st Century. It reports on the status of the Airlines’ Customer Service Plans to carry out the commitment & whether the Airlines modified their contracts of carriage to reflect all items in their plans. At the time of the report, the Airlines were at the 6-month point in implementing their plans.

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