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Diane Publishing Books
Airline Customer Service Commitment -- Interim Report
Kenneth M. Mead (ed). Report to Congress by the U.S. Dept. of Transportation, as required by The Wendell H. Ford Aviation Investment & Reform Act for the 21st Century. It reports on the status of the Airlines’ Customer Service Plans to carry out the commitment & whether the Airlines modified their contracts of carriage to reflect all items in their plans. At the time of the report, the Airlines were at the 6-month point in implementing their plans.
Traveler’s Self Care Manual: A Self Help Guide to Emergency Medical Treatment for the Traveler
Sagas of Icelanders: A Selection
In the Combat Zone: Special Forces Since 1945
Assassin: From Lincoln to Gandhi
Rudy!: An Investigative Biography of Rudy Giuliani
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