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Diane Publishing Books
U.S. Households’ Access to and Use of Electronic Banking, 1989-1007: A Reprint from the Federal Reserve Board Bulletin
Catherine J. Bell (au); Jeanne M. Hogarth (au)
Nationwide surveys show that consumers are increasingly embracing technology to make payments and manage their personal finances. However, only about one in two consumers could be considered a heavy user of electronic banking. This article examines changes over time in consumers’ access to, adoption of, and attitudes toward various e-banking products and services and looks at several emerging technologies. Figures.
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