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Diane Publishing Books
Transportation Services: Better Dissemination and Oversight of DoTís Guidance Could Lead to Improve Access for Limited English-Proficient Populations
Katherine Sigerud (au)
More than 10 million people in the U.S. are of limited English proficiency (LEP), in that they do not speak English at all or do not speak English well. These persons tend to rely on public transit more than English speakers. Exec. Order 13166 directs fed. agencies to develop guidance for their grantees on making their services accessible to LEP persons. The Dept. of Transport. (DoT) issued its guidance in 2001, with rev. guidance pending issuance. This report reviews: (1) the language access services that transit agencies & metropolitan planning org. have provided, & the effects & costs of these services; (2) how DoT assists its grantees in providing language access services; & (3) how DoT monitors its granteesí provision of these services. Illus.
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