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Department of Homeland Security: Better Planning and Oversight Needed to Improve Complex Service Acquisition Outcomes: Congressional Testimony
John P. Hutton (au)
The Dept. of Homeland Security (DHS) has relied on service acquisitions to meet its expansive mission. In FY 2006, DHS spent $12.7 billion to procure services. To improve service acquisition outcomes, fed. procurement policy establishes a preference for a performance-based approach, which focuses on developing measurable outcomes rather than prescribing how contractors should perform services. This testimony focuses on how contract outcomes are influenced by how well DHS components have defined and developed contract requirements and performance standards, as well as the need for improved assessment and oversight to ensure better acquisition outcomes. Charts and tables.
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