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Diane Publishing Books
Department of Homeland Security: Better Planning and Assessment Needed to Improve Outcomes for Complex Service Acquisitions
John P. Hutton (au)
The Dept. of Homeland Security (DHS) has relied on service acquisitions to meet its expansive mission. In FY 2006, DHS spent $12.7 billion to procure services. To improve service acquisition outcomes, fed. procurement law establishes a preference for a performance-based approach, which focuses on developing measurable outcomes rather than prescribing how contractors should perform services. This report: (1) evaluates the implementation of a performance-based approach in the context of service acquisitions for major, complex investments; and (2) identifies mgmt. challenges that may affect DHS’s successful acquisitions for major investments, including those using a performance-based approach. Includes recommend. Illus.
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