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Diane Publishing Books
Telecommunications: FCC Should Include Call Quality in its Annual Report on Competition in Mobile Phone Services
Barry Leonard (ed)
Over the past decade, Americans have come to rely increasingly on mobile phones to meet their business & personal needs. However, because of the nature of radio transmission & other constraints, consumers are not always able to complete calls or to hear their calls clearly. As reliance on mobile phones has increased, state officials, consumer groups, the media, & others have raised concerns about the extent of call quality problems. With regard to call quality, the author agreed to describe the regulatory framework; determine the extent to which consumers are experiencing problems; & discuss actions for improving call quality suggested by interested parties. Includes recommendations. Charts & tables.
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