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State of Quality in Logistics: Findings from Cleveland Consulting Assoc. Survey of Logistics Professionals
State of Quality in Logistics: Findings from Cleve

Our Price: $25.00
Year: 1991
Pages: 34
Binding Paperback

Product Code: 1568063806

Results of a survey on quality-management practices.  The next few years will be a critical formative period for logistics quality in American companies, when they will need more clearly defined objectives & performance measures for quality in order to achieve "total customer satisfaction."

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