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Diane Publishing Books
Social Security Disability: Additional Performance Measures and Better Cost Estimates Could Help Improve SSA’s Efforts to Eliminate Its Hearings Backlog
Daniel Bertoni (au)
The Social Security Admin. (SSA) has experienced processing delays and significant backlogs of disability claims at the hearings level. In May 2007, SSA began implementing a plan for eliminating the hearings backlog entitled Summary of Initiatives to Eliminate the SSA Hearings Backlog (the Plan). This report: (1) examined the Plan's potential to eliminate the hearings-level backlog; (2) determined the extent to which the Plan included components of sound planning; and (3) identified potential unintended effects of the Plan on hearings-level operations and other aspects of the disability process. This report analyzed SSA data, conducted a risk analysis, assessed the Plan and its update, interviewed SSA officials, and conducted site visits. Illus.
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