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Program Evaluations: Improving Operational Effectiveness and Organizational Effectiveness and Organizational Efficiency (Part Two): A Reprint from “FBI Law Enforcement Bulletin”
W. Dean Lee (au)
Part one of this article accented how law enforcement agencies at varius levels can benefit from evaluations of their major programs. It also discussed the availability of several reference sources, timing considerations, & the first two phases of a 7-step evaluation mgt. process. The second part of this article focuses on the next two stages. Phase 3: Select Research Design: Research design is the overall written plan of evaluation on how the assessment will be performed to effectively collect, process, & present information. Changes in research design may be necessary as the evaluation evolves & new challenges are encountered. In general, the research design will include applicable research methods, measurement instruments, predefined perimenters, & scheduing milestones for completing each task. Phase 4: Collect & Process Information: This phase involves the active gathering of relevant facts & details based on evaluation requirements. Conducting program evaluations & implementing subsequent corrective actions will improve a program’s operational effectivenss & an organization’s efficiency with the mutual goal of better meeting the needs of the stakeholders & the general public. Illus.
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