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Diane Publishing Books
National Flood Insurance Program: New Processes Aided Hurricane Katrina Claims Handling, but FEMA’s Oversight Should Be Improved
William O. Jenkins, Jr. (au)
In Aug. & Sept. 2005, Hurricanes Katrina & Rita caused unprecedented destruction to property along the Gulf Coast, resulting in billions of dollars of damage claims to the Nat. Flood Insurance Program (NFIP). This report examines: (1) the impact of Hurricanes Katrina & Rita on the NFIP & paid losses by location & property type; (2) the challenges FEMA & others faced in addressing the needs of NFIP claimants & communities; (3) FEMA’s methods of monitoring & overseeing claims adjustments; & (4) FEMA’s efforts to meet the requirements of the Flood Insurance Reform Act of 2004 to establish policyholder coverage notifications, an appeals process for claimants, & education & training requirements for agents. Charts & tables.
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