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Telecommunications: FCC Needs to Improve Performance Management and Strengthen Oversight of the High-Cost Program
Mark L. Goldstein (au)
In the Telecommunications Act of 1996, the Congress said that consumers in “rural, insular, and high-cost areas” should have access to services and rates that are “reasonably comparable” to those in urban areas. To implement the 1996 Act, the FCC modified and expanded the high-cost program. The program provides funding to some telecomm. carriers, facilitating lower telephone rates in rural areas. This report reviews: (1) the effect that the program structure has on the level of support and types of services in rural areas; (2) the extent to which FCC has developed performance goals and measures for the program; and (3) the extent to which FCC has implemented internal control mechanisms. Includes recommendations. Charts and tables.
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