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Diane Publishing Books
Human Capital: Monitoring of Safeguards and Addressing Employee Perceptions are Key to Implementing a Civilian Performance Management System in DoD
Brenda S. Farrell (au)
In 2004, the DoD began implementing the National Security Personnel System (NSPS) -- a human capital system for DoD civilians. NSPS significantly redesigned the way DoD civilians are hired, compensated, and promoted. This report assessed: (1) the extent to which DoD has implemented certain internal safeguards to ensure the fairness, effectiveness, and credibility of NSPS, and monitored their implementation; and (2) how DoD civilian personnel perceive NSPS, and the actions DoD has taken to address those perceptions. The report analyzed relevant documents and employee survey results, interviewed DoD officials, and conducted discussion groups with DoD employees at eight locations outside of the continental U.S. Illustrations.
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