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Department of Labor: Better Cost Assessments and Departmentwide Performance Tracking are Needed to Effectively Manage Competitive Sourcing Program
George A. Scott (au)
Competition between fed. and private organizations to provide services -- referred to as "competitive sourcing" -- can be one way to help achieve greater efficiency in govít. Competitive sourcing has been implemented at various executive branch agencies over the years. This report examines the use of competitive sourcing at the Dept. of Labor (DoL). It examined the comprehensiveness and reliability of DoL's performance and cost assessments as well as the impact of competitive sourcing on certain DoL workers. To address these issues, the author reviewed relevant statutes, guidance, reports and personnel actions; and interviewed DoL officials and 60 DoL staff, grouped by role, in four locations. Includes recommendations. Illus.
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